return policy
with the sole aim of providing nothing but the best, with the services at our disposal, we wish to serve you more with our dynamic products.QORECT.COM gives nothing less than quality,affodable,supreme and authentic products. our refund policy is there to put you through on unsual cases where you are not fully pleased with items delivered to you.
GENERAL POLICY
Qorrects offers 7 days return policy from the delivery date, after which product is nolonger valid for return, we support three return types which are:exchange,refund and repair. If a customer feels that the product incurred meet our return policy,customer can request for return and Qorect will attend to it as soon as possible.
Product purchased can be returned in the following scenerios :
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product was defective
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product was damaged during the delivery process
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incomplete product in order
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wrong product(s) was delivered
PRODUCT CATEGORY
COSMETICS:Product under this category can only be returned in cases where wrong product was delivered and damaged during delivery process.
FASHION:Item can be returned when it has to do with size or damage in the course of delivery.
GUARANTEES
1 (one week) guaranty for Uk used fones
2 (two weeks) guaranty on Uk used laptops
Return policy and guaranty starts counting from the date of deliver
HOW TO REQUEST FOR RETURN
Before requesting for return customers are expected to ensure that the products they intend to return meets our return policy.Products that do not meet our return condition are termed as invalid request. Below are simple step that can followed when requesting for return:
1.Navigate to account dashboard and click on product return
2.Correctly fill and submit the request form
Having followed the steps provided,stay put and you wil be attended to